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Advice On Using Transcription Companies

By: Mark Walters

Published: June 8, 2010
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There are lots of reasons you may need a transcription company. Perhaps you need to transcribe interviews or focus group gatherings. Perhaps you recently held a teleconference. When someone creates a transcription, they create a text version reflecting what was said and recorded. Transcripts are the physical representation of a verbal event.

Using the right transcription company to suit your needs, or the needs of the people you are representing, is vitally important. Initially you must decide what you want the transcription company for. There are many companies specializing in different areas of transcription and it is advisable to try to seek out the company that can help you most efficiently and effectively. This is especially important if you are in need of transcription services for the medical industry, as some medial terms can be difficult to understand for people unfamiliar in the industry.

Google transcription company and you will get pages of results. You can go a step further and enter "medical transcription company" or "legal transcription company" and get more specialized results. If you narrow those down by entering in the specific industry or type of work you need done, you will likely find many companies who are experienced in the specific type of work you need. Now you must narrow down your list. You will want to visit their websites, seek out customer reviews, and generally research the company to see what you can find out about them. The purpose here is to eliminate obviously unsuitable companies.

Cost is always a consideration and will certainly be a factor in your decision. You will find that most companies do not post their rates on their websites although, generally speaking, they charge by the recorded minute basis. You should contact a few companies by phone to get a range of fees and this should help you get down to your "short list." Be sure to mention to each company whether or not you are looking for a company to handle your work for a protracted period of time. Most companies grant better terms to a client who will be bringing work on an ongoing basis.

Having tunnel vision with regard to price can be risky. If you look only at cost and fail to check the reputation and customer satisfaction record of a company you may regret it going forward. I again stress the importance of investing the time to verify the quality of each companies work product. This can save you money in the future if you are able to avoid a company whose work you might have to have redone. Getting unbiased reviews is very important and definitely increases the odds of your finding the best company for your needs on the first try.

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